When you re-start your studies next term you’ll have access to our online service where you will be able to report an issue or request something new, as well as:
- Find suggested fixes for your issue
- View and update your existing tickets
- Check the status of our digital services like Wi-Fi or email
- Give feedback on the help you received and the resources available.
Get all the help you need online
With self-service you’ll have one place to manage your IT support that you can access at any time, from any device, anywhere.
We’re moving our “how-to” IT guides and support into self-service. This will help you to find faster answers and clearer guidance, all in one place.
Didn’t find the information you need? Create a ticket
If you can’t find an answer to your question, or you need more personalised support, you can raise a ticket online and our specialist teams will respond.
There’s also a link to the Digital Student Centre for easy access to student enquiries and personalised support.
Look out for more updates at the start of term
We’ll be sharing updates closer to launch.
In the meantime, check your student communications and the project website for the latest info.
